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Have you considered working for Scotland’s devolved tax authority where the work we do and the taxes we collect positively contribute to Scotland’s public services? Do you, like Revenue Scotland, have a passion to make the best use of digital technologies? If so, we would love to hear from you.   Based within Revenue Scotland’s DDaT team, the postholder will head the new data engineering function, working collaboratively across the organisation and with suppliers to deliver improvements to the data platforms supporting Scotland’s devolved tax system. In addition to Land and Buildings Transaction Tax (LBTT), and Scottish Landfill Tax (SLfT), a further two taxes are under active development; Scottish Aggregates Tax (SAT) and Scottish Building Safety Levy (SBSL).    Revenue Scotland is a great place to develop new skills and you will be supported in your role with learning and development to enable you to perform at your best.   We are a diverse, high performing organisation and have a reputation for delivering excellence and a commitment to continually improving the way we work while supporting the health, wellbeing, and development of our employees. Revenue Scotland is a great place to develop new skills and you will be supported in your role with learning and development to enable you to perform at your best.    Take a look at our Video to find out more about working for Revenue Scotland. If you would like to learn more about Revenue Scotland, please visit our website.   Our hybrid working principles require you to attend your assigned office at least 2/3 days each month. Our hybrid approach supports a blend of home and workplace working.  This should be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility. Your assigned office will be Victoria Quay, Edinburgh, with the opportunity to work from our Glasgow hub office.   Digital Data and Technology (DDaT) Pay Supplement:   This post attracts an annual £5,000 pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review.

Are you a strong and supportive people manager with excellent Customer Service skills? Are you a good communicator with the confidence to advise and influence colleagues and stakeholders at all levels? If the answers to the above are yes, then this exciting opportunity could be for you.   National Records of Scotland (NRS) is the Scottish nation's record keeper and official source of demographic statistics – information about population, households, migration, vital events, life expectancy and electoral statistics and maintains the nation’s records archive as one of Scotland’s five National Collections.   We provide access to this information at our ScotlandsPeople Centre, the official government resource for family history research, online through our ScotlandsPeople web services and in our search rooms for original records. We are located in central Edinburgh with search rooms in historic General Register House and New Register House.   The role of Head of Customer Experience is a new and exciting role in NRS, with the primary focus of ensuring that excellent customer services are provided by our customer service teams to our wide and varied customer groups, across all channels, to make sure that a positive customer experience is provided at the first point of contact.   This role will be integral in building a customer-centric culture at the heart of NRS and supporting the roll out of this approach across the whole of NRS.

Are you looking for a leadership role where you can support the development of trauma responsive systems and the workforce in Scotland’s social work services?   This exciting opportunity is located within the Office of the Chief Social Work Adviser, and is responsible for delivering a programme of tailored implementation support and training, aligned to the National Trauma Transformation Programme (NTTP). This involves supporting social work leaders and their workforce to embed trauma enhanced approaches into their services, systems and practice, in line with the Transforming Psychological Trauma: A knowledge and skills framework for the Scottish workforce.   The Office of the Chief Social Work Adviser (OCSWA) is the key source in Scottish Government for professionally informed advice across the range of government policy and delivery related to social work and social care. The Trauma Responsive Social Work Services Programme workplan, developed in partnership with key stakeholders, includes actions to embed trauma knowledge and skills into social work education, improve access and build sustainability to training, and provide implementation support to develop trauma responsive social work services. The Partnership Delivery Group reports directly into the Social Work Education Partnership and the National Trauma Transformation Programme Steering Group.   Reporting to the Programme Lead, you will lead a small team who will support social work service providers to adopt organisation and system wide change and embed trauma responsive social work practices across children’s, adult and justice social work services in Scotland. The team work closely with the partners of the NTTP, including colleagues at NHS Education for Scotland, the Improvement Service (IS) and Resilience Learning Partnership. The team provide advice to other policy areas on trauma responsive social work activity and are delivering on multiple Scottish Government priorities including The Promise, The Vision for Justice in Scotland, Community Justice Strategy, Mental Health Strategy, National Guidance for Child Protection in Scotland (updated 2023) and Adult Support and Protection (Scotland) Act 2007: Code of Practice.   We actively encourage applications from those with lived experience of trauma and social work services.   This role is for a full time Fixed Term Appointment (with Fair and Open Competition) for a period of 23 months, with the possibility of extension up to 47 months. Two-year secondment opportunities will also be considered, as can alternative working hours and patterns.

Are you sound negotiator, great communicator and strategic thinker?   Our team are trusted partners throughout Scottish Government, its executive agencies and public bodies. Our recommendations, reviews and advice drive forward improvements and underpin decisions that lead to major public sector reform.   We’re expanding our capacity and seeking qualified (CIA or CCAB), experienced auditors to join us as Internal Audit Managers, supporting our clients deliver for the people of Scotland. We’re looking for someone who is a sound negotiator, great communicator and strategic thinker. You’ll be able to identify risk and control weaknesses, deliver quality reviews and build great working relationships with our clients, stakeholders and wider team.   We’ve got a large team with a unique and wide ranging skillset. We’re collaborative and have an integrated approach to assurance, working closely with assurance colleagues to give the right level of activity, at the right time to our clients.   We support our team every step of the way to enhance their skills and knowledge. We offer professional development through supported CPE, funding for additional professional training and options to advance your qualification status to, for example, Chartered Status.  

Are you looking to advance your career in internal audit? Have you gained some experience in risk, control or governance in previous roles? Are you a self-motivated, organised professional who can demonstrate problem solving and communication skills?   The Scottish Government Directorate for Internal Audit and Assurance has an exciting development opportunity for individuals who would like to join as Internal Auditors. You’ll join a large team, with a wide range of unique experience, at an exciting time for the Scottish Government, its executive agencies and public bodies, as they lead major public sector reform to improve the lives of all who live in Scotland.   Successful candidates will undertake key roles in supporting clients’ organisational development and improvement and will play a key role in delivering a programme of risk based advisory and assurance assignments, individually or as part of a team, supported by a Manager.   In return we can offer access to mentor support, fantastic career development, including funding for professional qualifications such as Chartered Institute of Internal Auditors CIA if you choose to pursue this route.

The Crofting Commission is a Non-Departmental Public Body of approximately 70 staff. The organisation is responsible for the regulation of crofting and maintains a register of crofts. Crofting is a traditional system of smallholdings unique to certain areas of Scotland, particularly the Highlands and Islands. Crofting brings a range of benefits such as sustaining rural communities, supporting biodiversity, and low intensity, small scale food production. Crofting is supported by considerable legislation that gives rights to crofters and protects crofting land for the future, in which the Crofting Commission has a pivotal role.     This exciting opportunity sits within the Policy, Grazings, Development and Communications team of 10 staff. The team has a varied remit. You will focus on Common Grazings. Common Grazings are sizable areas of croft land with a shared management structure to graze livestock. Shareholders in the Common Grazings can form a committee to run the grazings.   As the post holder you will provide advice and guidance for a wide range of situations for shareholders. This involves encouraging shareholders to form grazings committees, answering shareholder queries, processing regulatory applications and helping to run training events. This involves correspondence via email, telephone and in some instances visiting the grazings and meeting shareholders in person. The records for the grazings can be historical and complex and an element of the role will be to assimilate and analyse this information. Investigation into the records is done to understand and resolve any issues such as uncertainty over share positions.   Excellent communication is vital to the role. You should be able to develop and maintain good working relationships with a wide range of stakeholders including internal Commission staff and external contacts such as crofters, solicitors, landlords and government departments. The role would suit someone who works well within a team, is calm and professional in working with customers, has good attention to detail and an interest in learning and understanding complex records. You will receive full training on the role. You will report to the Grazings Manager and also work closely with another Grazings Officer and the Grazings Administrator.   You will work from your computer and will become familiar with using the case work processing system known as CIS which is bespoke system for which you will receive the required training for. You will also regularly use Microsoft Outlook, Teams, Edge and Adobe Acrobat.

Transport Scotland is the national transport agency, seeking to deliver a safe, efficient, cost-effective and sustainable transport system for the benefit of the people of Scotland. Transport Scotland is accountable to Parliament and the public through Scottish Ministers, with a budget of around £3.9 billion per year. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment.   Salary from 1 April 2024 will be £32140 to £34861

Transport Scotland is the national transport agency for Scotland and is accountable to Parliament and the public through Scottish Ministers, with a budget of around £3.9 billion per year. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment.    Eligibility for Modern Apprentice: • The recruitment of Modern Apprentices is a fair, open and merit based process (16+) and with permanence from the start of the apprenticeship. • Previous Modern Apprentices in the Scottish Government are not eligible to apply. • Throughout the first 12 months the successful candidate will be expected to gain a relevant SVQ qualification. • Support will be provided by an internal assessor who will work with the candidate on a monthly basis. Time will be given to work on your qualification, this includes presenting 2 presentations.

Imagine playing a vital role in delivering public services for all!   Are you a Senior Cloud Architect with extensive experience, knowledge, and expertise in building solutions in AWS or Azure? Do you want to transform the way cloud technologies are used across Government and the wider Public Sector in Scotland?   As part of the wider Digital Strategy of the Scottish Government to build a suite of common platforms that help public services to be delivered in a more secure and efficient way, the Scottish Government Digital Directorate successfully launched a shared government cloud platform in 2023. The platform accelerates customer cloud adoption by simplifying access, reducing operational overheads, and supporting higher standards in security, availability, and cost awareness out-of-the-box through the provision of enterprise landing zones and common services on AWS and Azure.   This is an exciting opportunity to enable and advocate for best practice use of leading public cloud service providers across the public sector in Scotland, with excellent opportunities for career development as part of a rapidly growing team.   Our Approach    Our success is based on trusting and empowering our teams - encouraging flexibility and freedom that you may find surprising in a public sector setting.   Architects are encouraged to continuously assess the technology landscape, run proof-of-concept exercises, and recommend new services and capabilities for the benefit of the platform and our customers. We follow a well-defined, structured, and collaborative approach to validating new services across AWS, Azure, and the wider landscape, working with the engineering and security teams to ensure they meet our key quality criteria. Once accepted, our architects collaborate closely with engineering and security teams to oversee the change throughout the implementation lifecycle.   We adopt an Agile, User First approach continually improving through iteration. We are innovative - committing to changes in established practice which can improve outcomes. And we’re highly collaborative - working in multi-disciplinary teams, learning from, and supporting each other; debating constructively and committing to solutions. Your perspective and work will be valued; you’ll be supported and support others learning from the diverse range of perspectives we bring to our work and colleagues who we work with.    What do colleagues enjoy about working here?   ** Cloud Architect **    “Working with new technologies to deliver benefits to people in Scotland.    The opportunities to work with a wide range of people with different skills. Learning and development is a core value of Scottish Government and there are opportunities to develop.”      ** Cloud Engineer **    “Working knowing you are helping a non-profit, public serving organisation can be more satisfying than working for profit driven companies"     “Work/life balance. Predictable working hours and the availability of flexitime and working from home...”   “Job security. Not affected by the profits or workflow of private companies - a stable workflow”      “it's a large organisation and the potential for moving departments/jobs is good. You are not "pigeon- holed"      “Benefits - Decent amount of annual leave and pension benefits.”    Hear from colleagues discussingDigital Careers at Scottish Government.

Transport Scotland is the national transport agency for Scotland and is accountable to Parliament and the public through Scottish Ministers, with a budget of around £3.9 billion per year. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment.  For more information visit http://www.transport.gov.scot/. This vacancy is for a C2 Head of Finance Business Partnering and Commercial Finance. This role sits within Transport Scotland’s Finance and Corporate Services (FCS) Directorate, which is one of 9 directorates within the agency. FCS consists of three distinct functions – Corporate Services, Transport Scotland Finance and Transport Portfolio Finance. Reporting into the Head of Finance, you will lead one of the two Finance Business Partnering Teams. The team consists of approximately 6 members of staff and delivers key finance business partnering and management accounting to the Transport Scotland Directorates who are responsible for our sponsored and arm’s length bodies. The team develops awareness of drivers of financial performance to date, and accurate forecasting and outturn reporting and provides professional financial advice to support achievement of objectives within available resources.   This is a challenging, energising and fast-paced role with oversight of a large and complex budget. This is a chance to play a key role in an organisation that is essential to Scotland and the Scottish people, with a wide and high profile remit. This role is key support for the Head of Finance, Director of Finance and Corporate Services, other Transport Scotland Directors and Senior Managers in our supported arm’s length bodies providing high quality advice with an opportunity to deputise on a regular basis, as well as regular access to Cabinet Secretaries, Ministers and senior managers across Transport Scotland and the Scottish Government.   A suitable candidate will bring experience from a strong background and knowledge of commercial finance in either the public or private sector, as well as a proven track record of delivering results in financial management and excellent leadership and people management skills.

If you have an interest in the marine environment and would like to work on one of the most respected environmental monitoring programmes (the Scottish Coastal Observatory) in Europe, then we would like to hear from you.   We have two exciting part time (18.5 hours per week) opportunities for Plankton Analysts in our Science, Evidence, Digital and Data (SEDD) portfolio which sits within the Scottish Government’s Marine Directorate.   The main role of these posts is the identification and enumeration of plankton in support of SEDD work relating to environmental monitoring and assessments for the OSLO/PARIS commission (OSPAR) and the UK Marine Strategy status.  You will ensure your work supports data quality requirements and will also work to assist in the general running of the plankton labs in Aberdeen.  The posts also involve weekly field sampling trips and may also provide the opportunity to participate in offshore sampling cruises.  These posts  will be expected to work closely and flexibly across SEDD, where necessary in line with annual delivery plans.    Due to the nature of this role, you will be expected to participate in field work activities at sea.  You will also be expected to work in a laboratory setting onsite at the Marine Laboratory, Aberdeen for the majority of the working week.   The Plankton delivery area is currently focused on the identification and enumeration of plankton communities around the Scottish coast to fulfil statutory monitoring and assessment requirements, and identification of the impacts of climate change. It is part of the Climate Change, Biodiversity and Ecosystems (CCBE) work area of the SEDD portfolio.   The CCBE work area provides scientific advice and undertakes monitoring of multiple parameters in the marine environment such as the Scottish Coastal Observatory. CCBE is responsible for the provision of data in support of the Marine Directorate’s environmental reporting commitments.   This is an exciting opportunity to work as part of a flexible, inclusive, welcoming and supportive team, where you will have the opportunity to develop plankton identification, fieldwork and general laboratory skills.   The Plankton delivery area is currently composed of four plankton scientists who are experts in plankton identification, ecology and reporting.   This is a 24 month Fixed Term Appointment with the possibility of extension.

Would you like to work for an organisation that works towards protecting Scotland's seas for the benefit of all in Scotland?   If you can you demonstrate the relevant practical experience and want to be part of an organisation committed to excellent work place culture, then we currently have vacancies available for the post of Cook/Steward on board our Marine Protection and Marine Research Vessels.   You will also be required to work in the capacity of either Cook and/or Steward, dependent on vessel requirements   As Cook/Steward, you could be based onboard any of the Marine Protection or Research vessels.  You will assist the Chief Steward with cooking and galley preparation as well as looking after the general housekeeping of cabins and communal areas onboard the vessels.  The role will follow a marine working pattern which in general is 3 weeks on/off on the Patrol vessels and 4 weeks on/off on the research vessels.   The Marine Directorate is the lead marine management organisation in Scotland.  It was established in April 2009 as a Directorate of the Scottish Government (SG), to integrate core marine functions involving scientific research, compliance monitoring, policy and management of Scotland's seas.   The Marine Research Vessels’ main function is to ensure efficient and effective provision at sea to support the work of the scientific programme within Marine Scotland. Information gathered on research cruises is essential to the success of the scientific programme.   The Marine Protection Vessels are Minna, Jura and Hirta and carry out patrols which normally last 21 days. Research cruises vary in length, but are generally 28 days.   All vessels work double crewing allowing for trip on/trip off rostering.

An exciting opportunity has arisen for a Higher Agricultural Officer to join the Rural Payments and Inspections Division (Agriculture and Rural Economy Directorate) in the Stornoway Area Office. Within the ARE Directorate, the Rural Payments and Inspections Division (RPID) are accountable for the strategic process that regulates and oversees the payment of Agricultural grants and subsidies and related inspection regimes totalling £700m/annum. In the current programme, this is split between direct aid to farmers and crofters totalling £500m and a further £200m under the banner of the Scottish Rural Development Programme. It is also responsible for other regulatory activity and expert technical advice. RPID teams of professional agricultural, customer service and administrative staff are based in a network of 17 offices located around rural Scotland. These teams manage the implementation of agricultural, environmental and rural policies, process applications for funding and provide high quality customer service. As a Higher Agricultural Officer, you will perform a key management role within the RPID Stornoway office, managing, developing and supporting a team of 5 Agricultural Officers.   The Agricultural Officer team undertake a wide variety of duties, many of an outdoor nature, including visits to crofts to carry out inspections. Our inspections may involve working in a livestock environment, verifying land eligibility in diverse landscapes and carrying out site visits in relation to crofting matters such as regulatory applications and capital grants. The team also undertake desk-based processing of claims and applications, and engage directly with customers as the primary point of contact for crofters and the rural community in the area.   This position is primarily a management role, but it also includes the requirement to undertake some inspections as well, and carrying out site visits to diverse types of agricultural establishments, often over extensive and difficult terrain and in all weather conditions. Experience of crossing this type of land and a willingness to undertake these visits are prerequisites for this post.

An exciting opportunity has arisen for an Office Manager to join the Rural Payments and Inspections Division (Agriculture and Rural Economy Directorate) in the Oban Area Office. Within the ARE Directorate, the Rural Payments and Inspections Division (RPID) are accountable for the strategic process that regulates and oversees the payment of Agricultural grants and subsidies and related inspection regimes totalling £700m/annum. In the current programme, this is split between direct aid to farmers and crofters totalling £500m and a further £200m under the banner of the Scottish Rural Development Programme. It is also responsible for other regulatory activity and expert technical advice. RPID teams of professional agricultural, customer service and administrative staff are based in a network of 17 offices located around rural Scotland. These teams manage the implementation of agricultural, environmental, and rural policies, process applications for funding and provide high quality customer service. This is a key post for local delivery of high quality customer service in the RPID Oban Area Office. The Office has five permanent administrative staff for whom the post holder would be the overall manager. The Administrative Officer team undertake a wide variety of duties, including processing of claims and applications for a wide range of RPID administered schemes. The team are also the primary point of contact for farmers, crofters and the rural community in the area and are expected to provide a professional and helpful point of contact for all. You will get to know our network of customers both internal and external, this can also include land agents, solicitors and colleagues from other government organisations. The workloads will be varied at times. There will be a need to plan, organise and prioritise work to meet agreed deadlines, provide appropriate support to your administrative team while maintaining a high level of quality and accuracy. You should be able to work using your own initiative, have a positive attitude to change and be able to adapt to new procedures and priorities.

Would you like to work for an organisation that works towards protecting Scotland's seas for the benefit of all in Scotland?   If you can demonstrate the relevant practical experience in working at sea as a certified Able Seafarer and have experience in handling small workboats and RIBs, then we would like to hear from you.   Marine Directorate is the lead marine management organisation in Scotland.  It was established in April 2009 as a Directorate of the Scottish Government (SG), to integrate core marine functions involving scientific research, compliance monitoring, policy and management of Scotland's seas.   The Marine Patrol Vessels are involved in monitoring compliance with International, UK and National rules and regulations of licensed activities in the marine environment around Scotland out to 200 miles and beyond when required. This includes enforcing UK, and International fisheries laws and regulations. This is intended to assist the conservation of fish stocks and in creating the conditions necessary for the existence of a modern and sustainable sea fishing industry.   The Marine Research Vessels’ main function is to ensure efficient and effective provision at sea to support the work of the scientific programme within Marine Directorate. Information gathered on research cruises is essential to the success of the scientific programme. To ensure this success both Marine Research Vessels are fitted with a wide range of deployment and recovery facilities for fishing gear and equipment, scientific and environmental sensors, and data gathering systems.   The Marine Protection Vessels are Minna, Jura and Hirta. Minna is 47 metres in length and both Jura and Hirta are 84 metres in length. These vessels carry out patrols which normally last 21 days. Marine Directorate also operate a number of smaller independent craft within the inshore protection programme. The research vessels, MRV Alba Na Mara and MRV Scotia are 27 metres and 69 metres in length respectively. Research cruises can vary in length, on Alba. Scotia works a 4 week on 4 week off schedule  All vessels work double crewing allowing for trip on/trip off rostering.   As a Seaman you will generally be based on our compliance and science vessels however, it is expected that, if successful, you may also spend time on the smaller independent RIBs used as part of the Inshore Protection Programme.   You will be based onboard any of the vessels where you will be part of a team responsible to the First Officer onboard. The role will follow a marine working pattern which in general is 3 weeks on/off (4 weeks on 4 weeks off for Scotia).   The vessels work mainly in Scottish waters using Aberdeen and Glasgow as their turn around locations. If based onboard either of the Science vessels you will be also be  an active member of the deck team assisting with all  methods of fishing equipment and the science operations.   If you are onboard the Compliance vessels you will be part of the deck team assisting the British Sea Fishery Officers onboard fishing vessels and ensuring their safe embarkation on and off the vessels at sea.   Additionally as a Seaman with the Marine Directorate you will be given the opportunity to progress and become a qualified PO either boarding assistant or fisherman.

SASA are a Division of the Agriculture and Rural Economy (ARE) Directorate and are a community of 170 scientists, inspectors, policy professionals and support staff. We have responsibility for providing a range of services in support of arable agriculture, horticulture, food, the environment and the wider rural economy. We are the certifying authority for seed potatoes in Scotland and provide advice and scientific services to the ARE Directorate and stakeholders in the potato industry.   The Bacteriologist role sits within the Potato, Virology and Zoology branch. The Branch's, core function is to provide a diagnostic testing service on a range of samples to meet the Scottish Government’s commitments in relation to Plant and Bee Health legislation and Seed Potato Classification.   Using a range of techniques such as DNA extraction and qPCR, you will be responsible for the day to day routine testing and diagnosis of potato and plant material for Dickeya and Pectobacterium spp. You will also work closely with and provide support to the Potato Bacteriologist.   You will report directly to the Potato Bacteriologist and work alongside Potato pathologists within the branch, and other bacteriologists within the Plant Health branch.   The work of the Bacteriologist is performed predominantly in the laboratory and glasshouse, this can also include field work subject to survey results. There will be limited opportunities to work from home.

Fixed Term Appointment – 23 month duration, start date 1 August 2024   Overview   We are inviting applications for a professional adviser role to provide policy support and professional advice to the Scottish Government Child Protection, Bairns’ Hoose and Unaccompanied Asylum-Seeking (UAS) Children Care and Accommodation Development Units. The postholder will be a qualified and registered social worker with experience in children and families social work.   Applicants should have experience of national or local policy development and implementation and be confident operating at a national level. We are looking for an individual who can identify key issues and liaise with stakeholders to articulate solutions that are workable, and in keeping with social work values and principles.    The three Units are part of Children’s Rights, Protection and Justice Division within the Children and Families Directorate.  The Units drives delivery of work on a number of high profile and politically sensitive child protection policy areas. Teams work in a fast-paced environment with a high degree of Ministerial and stakeholder engagement.    The postholder will provide social work input and advice across the work of the three Units and work collaboratively with policy and professional leads to identify linkages, risks and opportunities across policy developments including The Promise, Age of Criminal Responsibility, Joint Investigative Interviewing and UNCRC.  Professional leadership and support will be provided through the either the Chief Social Work Adviser or their Depute. To assist in the delivery of this role, the postholder will also be supported by colleagues at Social Work Scotland, with direct access to Chief Social Work Officers and social work Heads/Managers of children’s services. This is a personally and professionally rewarding role which provides a unique opportunity to work with a broad range of internal and external stakeholders to support and influence policy development and implementation. The postholder will have visibility across Government, exposure to stakeholders at every level and will have both scope and support to further develop skills in policy development, stakeholder engagement and influencing and project management.    Responsibilities will vary across the period of the appointment and the postholder will need to be responsive and flexible. The current postholder has played a critical role in our response to the war in Ukraine and the pressures arising from the rise in the number of UAS children being cared for in Scotland.   A suitable Disclosure Scotland certificate is required for this post. 

Looking for a new challenge? Make a real difference by helping to shape our organisation's future!    Information & Technology Services (iTECS) is a Division within Scottish Government and part of Digital Directorate. It is headed by the Chief Information Officer and has responsibility for:     - Delivering corporate ICT (Information and Communications Technology) and information services for Scottish Government;   - Delivering shared ICT services (SCOTS Connect) to paying customers across the central government community in Scotland – shared services customers now make up around 50% of the 22,000-user base;   - Protecting Scottish Government’s information and ICT assets;   - Contributing to the delivery of Digital Public Services by ensuring that our people and businesses are making the most of the digital opportunity; and that ICT public services are customer-centric, collaborative, integrated, efficient,and continuously improving by making best use of digital technology.    iTECS provides IT support services for over 100 applications used by the Scottish Government and its Agencies on the SCOTS network. The range of applications supported include critical corporate applications such as Oracle E-Business Suite (SEAS and E HR), Electronic Records and Document Management (ERDM), Time & Attendance system and Ministerial Correspondence Systems.     The Oracle Record to Report Lead role sits within a new Digital Operations team and reflects a change in iTECS responsibilities to provide technical and operational support to an expanding list of digital platforms and services, including the migration of the SG’s current HR and Finance systems to the Oracle Cloud/Fusion Platform.    HOW DOES IT FEEL TO WORK HERE?      *** Jamie Byfield, eDevelopment Operations Lead***      “Having just joined the team weeks ago, I’ve been heartily welcomed by my new iTECS colleagues. It’s proving to be an exciting time for the growing iTECS Digital Operations team who, alongside with various business areas across the Scottish Government, are looking to transform how key digital services are delivered, supported, and built upon.”    Hear from colleagues discussingDigital Careers at Scottish Government.     HOW WILL I SPEND MY TIME?  You will lead on all aspects of working within Oracle Cloud Solutions, Finance (R2R) General Ledger (GL) Fixed Assets (FA) and Intercompany (IC) modules in Oracle Fusion. The postholder will be responsible for liaising with respective subject matter experts within Finance to ensure appropriate technical solutions are configured, implemented, and tested in UAT (User Acceptance Testing) environments prior to sign-off and release to the production environment.  You will liaise with other technical team members, Finance and Corporate Hub colleagues to ensure config changes, fixes and releases are deployed in a controlled, consistent manner. You will have line management responsibilities for others supporting ERP and EPM modules.   You will also work closely with Oracle, creating and managing service requests as required to resolve issues as they arise. With existing digital skills, the postholder is likely to be, or quickly become, someone with deep Oracle Fusion ERP and EPM knowledge, focussing on Oracle Cloud Solutions, Finance (R2R) General Ledger (GL) Fixed Assets (FA) and Intercompany (IC)modules in particular.

We are searching for a talented individual to join our team. Make a real impact by contributing to the future of our organisation!     Information & Technology Services (iTECS) is a Division within Scottish Government and part of Digital Directorate. It is headed by the Chief Information Officer and has responsibility for:     - Delivering corporate ICT (Information and Communications Technology) (Information and Communications Technology) and information services for Scottish Government;   - Delivering shared ICT services (SCOTS Connect) to paying customers across the central government community in Scotland – shared services customers now make up around 50% of the 22,000-user base;   - Protecting Scottish Government’s information and ICT assets;   - Contributing to the delivery of Digital Public Services by ensuring that our people and businesses are making the most of the digital opportunity; and that ICT public services are customer-centric, collaborative, integrated, efficient,and continuously improving by making best use of digital technology.  iTECS provides IT support services for over 100 applications used by the Scottish Government and its Agencies on the SCOTS network. The range of applications supported include critical corporate applications such as Oracle E-Business Suite (SEAS and E HR), Electronic Records and Document Management (ERDM), Time & Attendance system and Ministerial Correspondence Systems.     TheO2C (Tax & Cash Management) Leadrole sits within a new Digital Operations team and reflects a change in iTECS responsibilities to provide technical and operational support to an expanding list of digital platforms and services, including the migration of the SG’s current HR and Finance systems to the Oracle Cloud/Fusion Platform.     HOW DOES IT FEEL TO WORK HERE?      *** Gillian Blair, Senior Application Support Administrator ***     “I have worked in the Digital Operations Knowledge Team for approximately 7 years, supporting systems such as ERDM, the PQ Tracker and MS OneNote. We work well together as a team and support each other while helping staff across the Scottish Government. Candidates will be joining ITECS at an exciting time as we start to adopt the Cloud First approach.”      Hear from colleagues discussingDigital Careers at Scottish Government.     HOW WILL I SPEND MY TIME?  You will lead on all aspects of working within Oracle Cloud Solutions, Finance (O2C) Accounts Receivable (AR), Advanced Collections (AC) and Cash Management (CM). You will be responsible for liaising with respective subject matter experts within Finance to ensure appropriate technical solutions are configured, implemented, and tested in UAT (User Acceptance Testing) environments prior to sign-off and release to the production environment.   You will liaise with other technical team members, Finance and Corporate Hub colleagues to ensure config changes, fixes and releases are deployed in a controlled, consistent manner. You will have line management responsibilities for others supporting ERP and EPM modules.   You will also work closely with Oracle, creating and managing service requests as required to resolve issues as they arise. With existing digital skills, the postholder is likely to be, or quickly become, someone with deep Oracle Fusion ERP and EPM knowledge, focussing on Oracle Cloud Solutions, Finance (O2C) Accounts Receivable (AR), Advanced Collections (AC) and Cash Management (CM) modules in particular. 

Information & Technology Services (iTECS) is a Division within Scottish Government and part of Digital Directorate. It is headed by the Chief Information Officer and has responsibility for:   - Delivering corporate ICT (Information and Communications Technology) and information services for Scottish Government. - Delivering shared ICT services (SCOTS Connect) to paying customers across the central government community in Scotland – shared services customers now make up over 50% of the 22,000-user base. - Protecting Scottish Government's information and ICT assets. - Contributing to the delivery of Digital Public Services. - Ensuring that our people and businesses are making the most of digital opportunities. - Delivering ICT services that are customer-centric, collaborative, integrated, efficient, and continuously improving by making best use of digital technology.   IT Support Services Branch (ITSS) is part of the Information & Technology Services (iTECS) Division. Our mission is to support and improve the delivery of public services in Scotland by enabling our customers to make the most of technology and resources and to help them find solutions to their problems.   ITSS is a large branch where staff are in daily contact with SCOTS customers. Customer focus, customer engagement and making continuous service improvements to our processes and service delivery goals are key drivers for the success of the Branch.   The support and services we provide include: -   - IT Service Desk (1st line support) - Technical Support Services (2nd line support) - Service management products. - VIP support. - Corporate events and projects